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What We Do
three things we know
Most businesses know or think they need to work on the customer journey. The challenge is to break it down into focus areas and tangible actions. This is where we come in.
It normally makes sense to focus on one area at a time. If your main challenge is sales management, then let us focus on that and look at your sales process together, and let us tell you how we can help!
If your challenge is to bridge the gap between sales and marketing, understanding “real ” ROI and how to follow your customers from initial touchpoint all the way through to a closed sale, then let us look at your overall sales and marketing strategy together, and how our technologies and experience can help!
If you are struggling with supporting and helping your customers, let us look at improving your customer service elements, do you need to leverage any of the modern technologies such as live chat, AI or just good old great service?
SALES

Give your salespeople the power to close deals. Work with us to improve your lead generation, forecasting and account management processes!

MARKETING

Get to know your customers from the initial touch point, all the way through to a closed deal. True omnichannel marketing is here!

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customer service

Have intelligent service conversations with your customers. Utilize self-service communities, chat-bots and social media – support your customers through the channel of their choice!

sales management

A challenge for any business is to keep on top of sales. What are my salespeople doing, what deals are they working on, what does my sales forecast look like?

The answer is not to add to your salespeople’s’ burden by adding more reporting that they need to do, the trick is to find the “what’s in it for me” factor.

FIND

An effective sales process starts with finding your leads or prospects, a big part of this step is your marketing of course.

QUALIFY

Once we have managed to find a number of leads, we need to decide what our criteria are in order for us to qualify (or disqualify!) these.

If you do not have clear criteria set, you will risk spending time and money on leads and prospects that will never bring you any revenue.

PROPOSE

Once we have managed to qualify a lead, in CRM terminology we would now call this a sales opportunity rather than a lead.

We will also keep track of how successful we are in converting leads to opportunities so that we can look at our lead conversion rate, which is a typical KPI that tells us whether we are getting good quality leads from our marketing efforts.

CLOSE

Sales opportunities are either won or lost. With a solid CRM setup, we can easily track how many opportunities we win, and how many we lose – and we can also look at won vs lost opportunities per salesperson, per sales team, per region, per lead source, per campaign and other similar KPIs.

Why us
Think. Do. Deliver.

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Ready to get started?
We make real things
We love what we do
we deliver right on time
We know a secret
Meet our team

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usability & design 50%
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Programming 75%
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testing 44%
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working hours

Monday – Friday: 8:00 – 16:30 Hrs (Phone until 17:30 Hrs)
Saturday: 8:00 – 18:30 Hrs
Sunday: 11:00 – 15:00 Hrs (Phone until 16:30 Hrs)

we are here

Beechwood Dr, Lawrence, NY 11559, USA
Phone: +1 916-875-2235, Fax: +1 916-875-0000
Email: info@domain.tld